1. Introduction

Audio Transcriber ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our audio transcription service.

We are Mindforge Ltd, a company registered in England and Wales (Company Number: 13108592). We are the data controller for your personal data.

2. Data We Collect

We collect and process the following data:

• Audio files: The audio files you upload for transcription
• Payment information: Processed securely by our payment provider; we do not store your card details
• Usage data: Anonymous analytics data to improve our service
• Transcription data: The text output from your audio files

3. How We Use Your Data

We use your data to:

• Provide the transcription service you requested
• Process payments for our services
• Improve our service quality and user experience
• Comply with legal obligations

4. Third-Party Services

We use trusted third-party services to provide our transcription, payment processing, file storage, and analytics services. Each of these services has their own privacy policies and data processing agreements.

5. Data Retention

Audio files: Temporarily stored during processing and deleted within 24 hours.

Transcriptions: Stored in our database and accessible via your unique transcription link. We may delete transcriptions after 90 days of inactivity.

Payment records: Retained as required by UK tax law (typically 6 years).

6. Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

• Access the personal data we hold about you
• Rectify inaccurate personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at team@audiotranscriber.ai

7. Cookies

We use essential cookies to enable core functionality. We also use analytics cookies (PostHog, Google Analytics) to understand how visitors use our site. These can be disabled in your browser settings.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including encryption in transit (HTTPS) and secure storage practices.

9. International Transfers

Some of our third-party service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place in compliance with UK GDPR.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page.

11. Contact Us

For any questions about this privacy policy or our data practices, please contact us:

Email: team@audiotranscriber.ai

Mindforge Ltd
Company Number: 13108592
United Kingdom

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.